Our Credentials

We realise that the purchase of diamond engagement rings, diamond eternity rings, or any other piece of diamond jewellery is an important one. Therefore, it is imperative that you are 100% confident that you are purchasing from a legitimate source.

A great starting point for your research is our tips for buying online page which is a useful resource, providing a list of key information that should be clearly displayed on the website you are considering making a puchase from. This is the very minimum you should be looking for on a website, whether you are looking for diamond engagement rings, a new sofa, or the latest DVD. You will also find that a Frequently Asked Questions page will also contain a alot of information to put your mind at ease.

We believe it is essential to give our customers as much additional peace of mind as we possibly can. Therefore, please see below for details on the associations and schemes of which The Diamond Jeweller is a member. You might want to click on the links which will take you through to the websites of the respective organisations to double check that we are listed there. We follow best possible business practices and are proud to be members of these schemes.

SAFEBUY (www.safebuy.org.uk)
We are delighted to be accredited by SafeBuy. The SafeBuy scheme is the only customer protection scheme which is endorsed by the UK Office of Fair Trading.

Our membership number is 602152. You can click on the SafeBuy logo which will take you to their website.

Under this scheme, amongst a variety of other things, we adhere to all the relevant legislation regarding e-commerce, including the Sale of Goods Act, EU Distance Selling Regulations and the EU Directive on Privacy and Electronic Communications.


BRITISH JEWELLERS' ASSOCIATION (www.bja.org.uk)

The BJA is the national trade association which promotes and protects the growth and prosperity of UK jewellery companies and their customers. As a result of our full membership of this organisation, we support and adhere to the BJA's Code of Ethics which is outlined below. We agree:

- To maintain the highest level of personal integrity, honesty and business ethics;
- To comply with all Government laws and regulations relating to the jewellery, watch and related industries;
- To support and abide by the Articles of Association and objectives of the British Jewellers' Association and this Code of Ethics;
- To provide a standard of product and service of the highest possible quality commensurate with price;
- To establish clearly the guarantee or service policy regarding all merchandise and to fulfil that policy;
- To provide knowledgeable and competent expertise and clearly indicate the true quality of products offered for sale;
- To adhere to sound business practices and thus ensure continuing service to customers and suppliers alike;
- To refrain from all forms of design copyright and trademark infringement;
- To refrain from trading in conflict diamonds.

Through our membership of these associations which exist to protect the interests of the consumer and all our other quality assurances, we hope you can be confident of our professionalism, integrity and honesty, which provides you with the ability to make your diamond jewellery purchase with complete piece of mind.