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How to use our site

Happy couple browsing The Diamond Jeweller website for a diamond engagement ringOur website is designed to be informative and straightforward to use for all our visitors. The site is predominantly divided into 2 sections - Product Catalogues and Customer Information.

- Products are divided into 6 main categories - Diamond Rings, Diamond Pendants, Diamond Earrings, Diamond Bracelets, Men's Jewellery, Gifts and Branded Watches. Within each category, there are a number of sub-categories to make your search more defined and, therefore, easier - for example, Diamond Rings is sub-divided into Diamond Engagement Rings (and then into Solitaire Diamond Engagement Rings and Multi-Stone Diamond Engagement Rings), Diamond Eternity Rings, Diamond Trilogy Rings and Contemporary Diamond Rings. For your ease of use, these subcategories are then split even further to aid your search into metal types. As an example of this, therefore, Diamond Rings is split into Diamond Engagement Rings, then Diamond Solitaire Engagement Rings and then White Gold Diamond Solitaire Engagement Rings, and then 9kt White Gold Diamond Solitaire Engagement Rings or 18kt White Gold Diamond Solitaire Engagement Rings, for example.

CUSTOMER INFORMATION - This information appears on the left hand side of every page as you move through the website. It is designed to contain all the helpful information you could ever need to help you make your diamond jewellery purchase. These pages include about us, our credentials, 4Cs of Diamonds, buying diamond jewellery, how to use our site, buying watches, precious metals, glossary of terms, ring size help, payment, delivery, returns policy, money back guarantee, order tracking, press coverage, tips for buying online, testimonials, contact information, proposal ideas, gemstones, jewellery care, promotions, why buy from us, conflict-free diamonds, jewellery insurance, diamond blog, packaging, loyalty scheme and a comprehensive list of Frequently Asked Questions.

JEWELLERY COLLECTIONS - Accessible directly from the homepage, is the availability of branded diamond jewellery collections in the site. This feature enables visitors with specific brand requirements to access the items which match their requirements more quickly. Click here for a list of our current branded jewellery collections together with their descriptions.


SPECIAL OFFERS - We will occasionally provide fantastic discounts on certain items of diamond jewellery, usually around certain times of the year such as Christmas and Valentines Day for example. If you click on either the 'Special Offers' link on the left of the page, or the 'Reduced' box on the homepage, you will be taken to a list of all the special offers items that are available at the time.

QUICK SEARCH - This is an extremely useful facility to narrow your search if you know precisely what you are looking for. Try 'platinum diamond rings' or 'emerald earrings' for example, and you will be presented with a list of items which match this specification. In addition, if you have previously visited our site and know the code of the item of diamond jewellery you wish to view again or purchase, you can simply key in the code number of the item and you will be taken directly to the item, rather than having to try to find it in the catalogues again. After all, there are over 3,500 items of diamond jewellery on the site! If you key in ER019 for example, this will be a diamond engagement ring.

ADD TO FAVOURITES - Simply click this button and our site will be automatically added to your list of favourite sites so you can make us your first port of call for all your diamond jewellery requirements!

NEWSLETTER - Subscribers to our regular newsletter receive emails containing information on our special offers, enabling them to save hundreds of pounds. We also occasionally offer discount codes and/or free products to our newsletter subscribers. Either subscribe on the newsletter page or alternatively, when you make a purchase online, you will automatically be asked if you would like to subscribe or not.

SHOP BY PRICE - An extremely useful tool if you know how much you want to spend....but don't know what you can buy with your money. Simply select a price band and you will be presented with a list of available items which match your budget. Shopping couldn't be easier!

SEND A HINT - If you are browsing our site and find an item you like - but you are not the one buying it - our 'Send a Hint' facility enables you to give your partner or loved one a gentle reminder! This has proved to be an extremely popular facility, used by many visitors. Simply enter the email address of your partner and they will be sent an email from you, together with an image of the item of diamond jewellery you selected. You can also add a few lines of text if you like! This is the only way to ensure your partner buys you EXACTLY what you want!

PRODUCT REVIEW - For each product on our site, you are able to ask for further information on that specific item of diamond jewellery or, if you have already purchased an item, leave a review of the product for any future visiitors considering purchasing it. You are also able to give the item a rating out of 5.

ORDER TRACKING - We offer an online order tracking facility whereby once you have made your purchase, you can log into your account at any time to view the estimated dispatch date for your item of diamond jewellery.

DIAMOND BLOG - Read this for regular news on the diamond industry, and the thoughts of the diamond experts at The Diamond Jeweller.